OptionCart Catalog Help

Need assistance? We'll gladly help you with any questions you may have about our systems. Contact us directly at:

info{at}optioncart.com - For any pre-sales questions or inquiries about our scripts, affiliate program or reseller program, or for general company or site information.

support{at}optioncart.com - For existing clients who are using the OptionCart catalog and need technical assistance with their system.

optioncart{at}gmail.com - For clients who wish to contact us via Gmail, or for access if our site is down.

Secure Messages

If you wish to send us any confidential details such as server logins, user names or passwords, please do so through our secure message desk:
https://ww5.aitsafe.com/mbrd.htm?usr=74242443
If you prefer not to use our secure desk, we ask that you always send temporary login information, and change it immediately after we check your site, for security purposes. We do keep all contact emails in our database, and do not want to keep your web site login details!

Contact Information

If you need to reach us via mail or phone:

Instructions

Our instruction sheets are listed in one easy-to-access area. Learn how to set up a deluxe catalog, how to load text files or back up your system, or what some common errors - and their solutions - are.

User to User Forum

Want to talk to other OptionCart users? Visit our User to User forum to chat with others about the system and learn techniques others are using for their catalogs or their web sites in general.

Web Site Resources

For those who would like information on setting up a web site, advertising an online business, taking credit cards easily, etc., visit our resource site for information and special hints.

Third Party Modules

A few OptionCart users have taken the catalog and added extra features for vendors. Please note that these modules are completely supported by the companies that created the modules, and therefore the Small Biz Community and/or the OptionCart site cannot support these pieces. More Information